Contact Us
Order Tracking
For real-time shipping updates, we recommend using our trusted tracking partner:
https://www.17track.net/en
Support Options
Many questions find immediate answers in our FAQ Help Center. For personalized assistance, please complete the contact form below and we'll be happy to help.
Our support hours are 9 AM - 5 PM EST, Monday through Friday. We typically respond within one business day. If it's been longer, please check your spam folder as our replies sometimes land there by mistake.
We appreciate your patience and understanding as we work to provide you with the best possible support. Sending multiple messages may slow down our response time, so we thank you for contacting us just once.
Direct Support: support@touchdim.com
TEL: +1 510 751 0182